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[Feature Request]: Location in acceptance notification #15480

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swift2512 opened this issue Sep 10, 2024 · 3 comments
Open

[Feature Request]: Location in acceptance notification #15480

swift2512 opened this issue Sep 10, 2024 · 3 comments

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@swift2512
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swift2512 commented Sep 10, 2024

Is your feature request related to a problem? Please describe.

Larger companies can have multiple offices in different locations (buildings, cities, etc.) and handful of employees responsible for assets (ADMINS) in their ___location. Currently, there's no way to send an acceptance/decline email notification to the admin, who checked-out item to the user. (You can add CC email in Admin > Notifications, but this would get ugly with thousands of assets and dozens of admins)

Describe the solution you'd like

Ideal way: Snipe-IT sends a copy of acceptance/decline email to person who checked-out that item to the user.
(If Snipe-IT can pull Notification email from db, it could also pull admins email and add it as cc on the fly)

Describe alternatives you've considered

Current ___location of the user is written in the acceptance/decline email.
(This way, you could at least set email rules on your mail server or client.)

Additional context

No response

@swift2512
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swift2512 commented Sep 11, 2024

A quick fix. Looks like it works and doesn't break anything, but I may be terribly wrong. :D
File: resources/views/notifications/markdown/asset-acceptance.blade.php
Above acceptance date added these lines

@if (isset($user->___location))
| **{{ trans('general.___location') }}** | {{ $user->___location->name }} |
@endif

Result
image

@snipe
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snipe commented Sep 11, 2024

Currently, there's no way to send an acceptance/decline email notification to the admin, who checked-out item to the user.

That's not what it's intended for. It's intended for the end-user to accept (on record) that they have received the asset. The CC option is just in case the admin wants to be copied on it, but I don't see why the admin would be accepting or denying the item, since they checked it out in the first place.

@swift2512
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Currently, there's no way to send an acceptance/decline email notification to the admin, who checked-out item to the user.

That's not what it's intended for. It's intended for the end-user to accept (on record) that they have received the asset. The CC option is just in case the admin wants to be copied on it, but I don't see why the admin would be accepting or denying the item, since they checked it out in the first place.
Sorry for my English. :) I meant email alert that is being sent to the email addresses set in Admin > Notifications, after user accepts/declines an item. (Message, like the one in my previous message.)

Organizations may have thousands of employees in different offices and cities and dozens of admins responsible for different groups/types of items. When this 'accept/decline email' is sent to all admins, there's no easy way to tell where that user works. Admin would need to login to Snipe-IT, look for that user just to find out, that it's not from his office/city and not in his responsibility.
If users ___location is shown in the email, admin can quickly see if he needs to act or can disregard the message. Also, ___location would allow Admins to easily create rules in their mail clients ('if email is from:, has 'Location' in the body - move to this folder, play this sound...')

Even if this feature won't end-up in release, I will manually edit asset-acceptance.blade.php to include users ___location, because it will make life easier for me and dozens of other admins.

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